Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you use or make a purchase from www.love-nest.shop or www.love-nest.ch (the "Sites").

PERSONAL DATA WE COLLECT

When you visit the Website, we automatically collect certain information about your device, including information about the web browser, IP address, time zone and some of the cookies installed on your device. When you navigate the Website, we also collect information about the individual web pages or products you access, the websites or search terms that led you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as "device information".

We collect device information using the following technologies:
- "Cookies" are data files that are stored on a device or computer and often contain an anonymous unique identifier. For more information about cookies and how to disable cookies, please visit http://www.allaboutcookies.org.
- "Log files" log actions on the website and collect data such as IP address, browser type, internet service provider, referring/exit pages and date/time stamp.
- "Web beacons", "tags" and "pixels" are electronic files used to collect information about how you navigate the website.
When you make a purchase or attempt to make a purchase on the website, we also collect certain information about you. This includes your name, billing address, shipping address, payment information (including credit card numbers), email address and telephone number. We refer to this information as "order information".
By "personal data" in this privacy policy, we mean both device information and order information.

HOW DO WE USE YOUR PERSONAL DATA?

We generally use the order information we collect to fulfil orders we receive through the Website (including, but not limited to, processing your payment information, providing shipping and sending you invoices and/or order confirmations).
We also use this order information for:
- Communicate with you;
- Review our orders for potential risk or fraud; and
- Provide you with information or advertising related to our products or services, where this is consistent with your privacy settings.
We use the device information we collect to check for potential risks and fraud (in particular your IP address) and generally to improve and optimise our website (e.g. using analytics on our customers' browsing behaviour and interaction with the website and to assess the success of our marketing and advertising campaigns).

DISCLOSURE OF YOUR PERSONAL DATA

We share your personal data with third parties who assist us in using your personal data as described above. For example, we use Shopify to operate our online shop. More information about how Shopify uses your personal data can be found here: https://www.shopify.com/legal/ privacy. We also use Google Analytics to help us understand how our customers use the website. More information about how Google uses your personal data can be found here: https://policies.google.com/privacy?hl=de. You can disable Google Analytics here: https:// tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information

we receive, or to otherwise protect our rights.

DO NOT TRACK

Please be advised that if we receive a "Do Not Track" signal from your browser, we will not change our website's data collection and usage practices.

YOUR RIGHTS

If you are a resident of Europe, you have the right to access the personal data we hold about you and to request that it be corrected, updated or deleted. If you wish to exercise this right, contact us using the contact details below.

If you are a European resident, please also note that we process your data to fulfil contracts with you (e.g. if you place an order through the website) or to pursue our legitimate business interests as set out above. Please also note that your data will be transferred outside Europe, including Canada and the United States.

RETENTION OF DATA

When you place an order through the Website, we retain your order information for our records unless you request us to delete that information.

CHANGES

We may occasionally change this Privacy Policy to reflect changes in our practices or for other operational, legal or regulatory reasons.

CONTACT

If you would like more information about our privacy practices, have questions, or would like to make a complaint, please contact us:
From the European Union by email at christian@baltictimber.ee, or by post at Baltic Timber OÜ, Piiri 10-10, 63304 Põlva, Estonia.

From Switzerland by e-mail to sg@samuel-gerber.ch, or by post to: samuel-gerber.ch AG, Beundenweg 27, 3360 Herzogenbuchsee, Switzerland.